Gespeichert in:
Titel: | Zeebrugge - learning from disaster lessons in corporate responsibility |
---|---|
Von: |
Stuart Crainer
|
Person: |
Crainer, Stuart
Verfasser aut |
Hauptverfasser: | |
Format: | Buch |
Sprache: | Nichtbestimmte Sprache |
Veröffentlicht: |
London
Herald Charitable Trust
1993
|
Notation: | CW 9500 |
Schlagwörter: | |
Medienzugang: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018365642&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
Umfang: | XVI, 170 S. |
ISBN: | 0951999508 |
Internformat
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Datensatz im Suchindex
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adam_text | Contents
Preface
Page xiii
Abbreviations
and
Note on Names
Page xv
Sources
Page xvi
Introduction
Pagel
ONE
Disaster
Page 10
6 March 1987: P O-owned
car ferry Herald of Free Enterprise capsizes
off Zeebrugge; 192 passengers and crew die.
vii
Contents
TWO
The Profit Motive
Page 17
What are companies in business for:
to make money in the short term
for investors or to secure long-term growth
for the benefit of all stakeholders?
THREE
The Failure of Design
Page 28
Doubts about the ro-ro ferry design were ignored:
is design simply a means of increasing
profitability, or a critical function, the first
stage in generating corporate responsibility?
FOUR
Commitment to Safety
Page 46
Safety procedures highlighted the ship s design weaknesses:
is safety seen as a burdensome cost, legal obligation or social
duty; and who has responsibility for it?
FIVE
People at Work
Page 61
The Herald s design made it prone to human error:
how do the way employees are treated and
organised and the systems they work under
affect safety and efficiency?
viii
Contents
SIX
Sheen and the Disease of Sloppiness
Page 71
In an unusually strong report,
the public inquiry into Zeebrugge
found serious flaws in the company s management.
SEVEN
Internal Communications
Page 76
Criticism and suggestions were ignored by managers:
how important are open communications
in helping efficiency and motivation?
EIGHT
Talking to the World
Page 81
After Zeebrugge, the ferry owner was lambasted
by the press: how do and how can
companies manage public relations in a crisis?
NINE
Unlawful Killing
Page 91
Late in 1987, a coroner s court
returns a controversial
verdict of unlawful killing
on the Zeebrugge victims.
ix
Contents
TEN
The Meaning of Obvious
Page 96
In 1990 charges of manslaughter
against the ferry company and seven individuals
reach the Old Bailey.
The cases are dismissed after 27 days.
ELEVEN
Where Does the Buck Start?
Page 105
How can managers take the plaudits
when profits are up, and not the responsibility
for the errors both of those they employ and manage,
and of the systems they introduce?
TWELVE
Law and the Real World
Page 120
Was justice done?
How far should companies and their managers
be legally accountable for their decisions?
THIRTEEN
Corporate Responsibility: Beyond the Law
Page 132
P O only owned the Herald and its parent company
for six weeks before Zeebrugge:
what are the levels of responsibility required
and expected of industrial giants?
Contents
FOURTEEN
The Role of Government
Page 144
The ship owners lobby is a powerful force:
how influential should companies be
in the corridors of power and what should
government do to ensure the highest
levels of safety?
FIFTEEN
The World Beyond
Page 153
One night does not make a disaster:
for the families, survivors
and P O, life and business go on.
Index
Page 165
xi
|
any_adam_object | 1 |
author | Crainer, Stuart |
author_facet | Crainer, Stuart |
author_role | aut |
author_sort | Crainer, Stuart |
author_variant | s c sc |
building | Verbundindex |
bvnumber | BV024386112 |
classification_rvk | CW 9500 |
ctrlnum | (OCoLC)831336862 (DE-599)BVBBV024386112 |
dewey-full | 363.1230916336 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 363 - Other social problems and services |
dewey-raw | 363.1230916336 |
dewey-search | 363.1230916336 |
dewey-sort | 3363.1230916336 |
dewey-tens | 360 - Social problems and services; associations |
discipline | Soziologie Psychologie |
format | Book |
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geographic | Zeebrugge (DE-588)4398742-4 gnd |
geographic_facet | Zeebrugge |
id | DE-604.BV024386112 |
illustrated | Not Illustrated |
indexdate | 2024-12-20T13:54:22Z |
institution | BVB |
isbn | 0951999508 |
language | Undetermined |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-018365642 |
oclc_num | 831336862 |
open_access_boolean | |
owner | DE-83 |
owner_facet | DE-83 |
physical | XVI, 170 S. |
publishDate | 1993 |
publishDateSearch | 1993 |
publishDateSort | 1993 |
publisher | Herald Charitable Trust |
record_format | marc |
spellingShingle | Crainer, Stuart Zeebrugge - learning from disaster lessons in corporate responsibility Katastrophe (DE-588)4029929-6 gnd Technische Sicherheit (DE-588)4059233-9 gnd Schiffsuntergang (DE-588)4116386-2 gnd Soziale Verantwortung (DE-588)4055737-6 gnd |
subject_GND | (DE-588)4029929-6 (DE-588)4059233-9 (DE-588)4116386-2 (DE-588)4055737-6 (DE-588)4398742-4 |
title | Zeebrugge - learning from disaster lessons in corporate responsibility |
title_auth | Zeebrugge - learning from disaster lessons in corporate responsibility |
title_exact_search | Zeebrugge - learning from disaster lessons in corporate responsibility |
title_full | Zeebrugge - learning from disaster lessons in corporate responsibility Stuart Crainer |
title_fullStr | Zeebrugge - learning from disaster lessons in corporate responsibility Stuart Crainer |
title_full_unstemmed | Zeebrugge - learning from disaster lessons in corporate responsibility Stuart Crainer |
title_short | Zeebrugge - learning from disaster |
title_sort | zeebrugge learning from disaster lessons in corporate responsibility |
title_sub | lessons in corporate responsibility |
topic | Katastrophe (DE-588)4029929-6 gnd Technische Sicherheit (DE-588)4059233-9 gnd Schiffsuntergang (DE-588)4116386-2 gnd Soziale Verantwortung (DE-588)4055737-6 gnd |
topic_facet | Katastrophe Technische Sicherheit Schiffsuntergang Soziale Verantwortung Zeebrugge |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018365642&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT crainerstuart zeebruggelearningfromdisasterlessonsincorporateresponsibility |