Verfügbarkeit: Information technology strategy and management

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Bibliographische Detailangaben
Titel:	Information technology strategy and management best practices
Von:	Eng K. Chew ; Petter Gottschalk
Person:	Chew, Eng K. Verfasser aut Gottschalk, Petter 1950-
Hauptverfassende:	Chew, Eng K. (VerfasserIn), Gottschalk, Petter 1950- (VerfasserIn)
Format:	Buch
Sprache:	Englisch
Veröffentlicht:	Hershey, Pa.[u.a.] Information Science Reference 2009
Schriftenreihe:	Premier reference source
Notation:	QP 345
Schlagwörter:	Datenverarbeitung Information technology > Management Strategic planning > Data processing Management information systems Informationstechnik Strategisches Management
Medienzugang:	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017310428&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Abstract:	"This book explains the principles and methodologies for crafting and executing a successful business-aligned IT strategy - an integrated end-to-end process from business strategy to value delivery"--Provided by publisher.
Umfang:	XXIX, 466 S. graph. Darst.
ISBN:	9781599048024

Internformat

MARC


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Datensatz im Suchindex

DE-BY-UBR_call_number	40/QP 345 C529
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adam_text	Table of Contents Foreword ........................................................................................................................viii Preface ............................................................................................................................xi Acknowledgment .........................................................................................................xxix Chapter I Theories and Models of Business Firms .........................................................................1 Introduction ........................................................................................................................1 Resource-Based Theory of the Firm ..................................................................................2 Activity-Based Theory of the Firm .....................................................................................3 Value Configuration of the Firm ........................................................................................4 The Firm as a Value Chain ................................................................................................4 The Firm as a Value Shop ..................................................................................................5 The Firm as a Value Network .............................................................................................8 Comparison of Value Configurations .................................................................................9 Business Model of the Firm ............................................................................................. 10 E-Business Models ........................................................................................................... 14 Appropriate E-Business Models for Е -Strategies............................................................ 22 Summary ..........................................................................................................................27 References ........................................................................................................................29 Chapter II Strategic Management Principles .................................................................................31 introduction ......................................................................................................................31 Basic Principles of Strategy .............................................................................................32 Corporate Strategy ...........................................................................................................34 Strategic Management .....................................................................................................35 Strategic Planning ...........................................................................................................39 Measurement of Competitive Strategy .............................................................................40 Resource-Based Strategy .................................................................................................44 Activity-Based Strategy ....................................................................................................46 Ethics in IT. ......................................................................................................................47 Business Strategy Analysis ...............................................................................................49 Analyzing Needs for Change: The Strategy .....................................................................62 Е -Strategy........................................................................................................................ 64 Summary ..........................................................................................................................69 References ........................................................................................................................70 Endnotes...........................................................................................................................72 Chapter III Strategic Alignment, IT Value, and Organizational Analysis ....................................73 Introduction ......................................................................................................................73 Strategic Alignment ..........................................................................................................74 IT Value and Organizational Analysis .............................................................................77 Summary ..........................................................................................................................99 References ...................................................................................................................... 100 Chapter IV Critical Success Factors of IT Strategy ......................................................................102 Introduction .................................................................................................................... 102 IT and Business as One .................................................................................................. 103 Acting as One Behaviorally ........................................................................................... 107 Acting as One Organizationally ..................................................................................... 108 Overview of the Critical Success Factors ...................................................................... 110 Strategy Direction Setting Alignment ............................................................................. 114 Strategic Planning Alignment ........................................................................................ 116 Strategy Execution Alignment ........................................................................................ 121 Monitoring Business Outcomes Against Strategic Objectives ....................................... 124 Recommendations ..........................................................................................................127 Summary ........................................................................................................................ 128 References ...................................................................................................................... 129 Endnote......................................................................................................................... 130 Chapter V Strategic Alignment for Business Value Creation .....................................................131 Introduction .................................................................................................................... 131 Strategic Alignment Principles ......................................................................................132 Strategy Direction .......................................................................................................... 145 Strategic Planning ......................................................................................................... 147 Strategy Execution ......................................................................................................... 153 Business Outcome Monitoring ....................................................................................... 154 Global IT Strategy and Management ............................................................................. 156 IT Strategy Map ............................................................................................................. 159 Summary ....................................................................................................................... 163 References ...................................................................................................................... 164 Endnotes......................................................................................................................... 166 Chapter VI Enterprise and Technology Architectures ..................................................................167 Introduction .................................................................................................................... 167 Enterprise Architecture Principles .................................................................................169 Spewak Enterprise Architecture Planning (ΕΑΡ) Methodology ....................................171 Carbone Enterprise Architecture Toolkit ....................................................................... 173 Industry and International Architecture Framework Standards .................................... 176 The Open Group Enterprise Architecture Framework .................................................. 179 Ross-Weill-Robertson Model ........................................................................................182 Ross-Weill-Robertson Enterprise Architecture ............................................................. 186 Gartner Enterprise Architecture .................................................................................... 186 Business Architecture ..................................................................................................... 193 Information Architecture ................................................................................................ 197 Application Architecture ................................................................................................203 Technology Architecture .................................................................................................205 TOGAF Architecture Reference Models ........................................................................211 Architecture Governance ...............................................................................................212 Practice Experiences .....................................................................................................214 Summary ........................................................................................................................218 References ......................................................................................................................219 Endnotes.........................................................................................................................221 Chapter VII Strategic Programs: Planning and Execution ...........................................................222 Introduction ....................................................................................................................222 Cassidy Strategic Planning Model. ................................................................................223 Y Strategic Planning Model ...........................................................................................226 Implementing Plan .........................................................................................................235 Barriers to Implementation ............................................................................................237 Resources Needed for the Implementation .....................................................................238 Implementation Predictors .............................................................................................241 IT Strategy Evaluation: Evaluating the Results .............................................................242 Enterprise Architecture Driven IT Strategic Plan .........................................................245 Summary ........................................................................................................................252 References ......................................................................................................................254 Endnotes.........................................................................................................................255 Chapter VIII Strategic IT Resources and Sourcing Strategy ..........................................................256 Introduction ....................................................................................................................256 Characteristics of Strategic Resources ..........................................................................258 Strategic IT Resources ...................................................................................................261 Outsourcing Definitions .................................................................................................265 IT Organizational Principles to Facilitate Outsourcing ................................................267 Outsourcing Opportunities ............................................................................................268 Outsourcing Threats .......................................................................................................270 IT Sourcing Options .......................................................................................................276 Distinctive Nature of ¡Τ Sourcing ..................................................................................278 Sourcing Alternatives .....................................................................................................280 IT Outsourcing Decisions ..............................................................................................286 Outsourcing Performance ..............................................................................................288 Transformational Outsourcing .......................................................................................289 Global Outsourcing. .......................................................................................................292 Dimensions of IT Outsourcing Strategy .........................................................................295 Sourcing Theories ..........................................................................................................297 Theories of the Firm .......................................................................................................298 Economic Theories .........................................................................................................300 Relational Theories ........................................................................................................301 Comparison of Theories .................................................................................................306 Case Examples: Sourcing Strategies .............................................................................306 Summary ........................................................................................................................310 References ......................................................................................................................311 Endnote.........................................................................................................................314 Chapter IX The CIO Enabling IT Governance .............................................................................315 Introduction ....................................................................................................................315 What is IT Governance? ................................................................................................315 Corporate Governance ..................................................................................................317 Contracts in Governance ...............................................................................................318 Governance and Management Roles .............................................................................323 Why is IT Governance Important? .................................................................................323 The Outsourcing Governance Model .............................................................................325 How to Succeed as a Client ...........................................................................................329 How to Succeed as a Vendor ..........................................................................................329 CIO Leadership and IT Governance ..............................................................................329 The CIO Position ...........................................................................................................332 Hybrid Manager .............................................................................................................337 Roles and Responsibilities .............................................................................................340 Leadership Behavior ......................................................................................................342 CIO s Influence Behavior ...............................................................................................343 Work Experience ............................................................................................................346 The New CIO Leader .....................................................................................................349 CIO Backgrounds ...........................................................................................................350 The CEO-CIO Relationship ..........................................................................................551 Summary ........................................................................................................................352 References ......................................................................................................................353 Chapter X Business Innovation and Information Management ................................................356 Introduction ....................................................................................................................356 Business Innovation Types .............................................................................................357 Characteristics and Scale of Innovation ........................................................................363 Value of IT: Levels of Business Transformation Capabilities ........................................367 Information Capabilities for Innovation ........................................................................370 f T-Driven Business Innovation.......................................................................................375 IT Value in Disruptive Innovations ................................................................................376 Innovative IT Management ............................................................................................378 Conditions for Innovation ..............................................................................................379 Drivers of Innovation .....................................................................................................381 Innovation Process and Infrastructure ..........................................................................382 Innovation Management Measurement ..........................................................................385 Summary ........................................................................................................................388 References ......................................................................................................................388 Endnotes.........................................................................................................................391 Chapter XI Innovation Driven Knowledge Management .............................................................392 Introduction: Knowledge Drives Innovation .................................................................392 Knowledge as a Strategic Resource ...............................................................................393 Characteristics of Knowledge ........................................................................................395 The Knowledge-Strategy Link .......................................................................................396 Approaches to Knowledge Management ........................................................................398 The Economic School .....................................................................................................398 The Organizational School ............................................................................................403 The Strategic School ......................................................................................................409 Chief Knowledge Officer ................................................................................................412 ITRequirements of Knowledge Management ................................................................416 IS/IT in Knowledge Management ...................................................................................417 Knowledge Management Processes ...............................................................................419 Summary ........................................................................................................................424 References ......................................................................................................................425 Chapter XII Business-Aligned IT Strategy Case Example: CLP Group, Hong Kong ................428 Introduction ....................................................................................................................428 CLP Group Company Profile .........................................................................................429 CLP Group Vision/Mission ............................................................................................430 Strategic Positioning ......................................................................................................430 CLP Group Strategy .......................................................................................................431 CLP IT Strategy .............................................................................................................431 CLP Strategy Map ..........................................................................................................432 CLP Financial Perspective ............................................................................................433 CLP Customer Perspective ............................................................................................433 CLP Internal Perspective (Core Processes) ..................................................................435 CLP Learning and Growth Perspective Information Capital (ITStrategy) ..................437 Commercial Benefits Delivered by CLP Group IT Strategy ..........................................454 Summary ........................................................................................................................456 References ......................................................................................................................457 Endnotes.........................................................................................................................457 About the Authors ........................................................................................................459 Index .............................................................................................................................461
any_adam_object	1
author	Chew, Eng K. Gottschalk, Petter 1950-
author_GND	(DE-588)140588809
author_facet	Chew, Eng K. Gottschalk, Petter 1950-
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callnumber-first	H - Social Science
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ctrlnum	(OCoLC)231162886 (DE-599)BVBBV035389624
dewey-full	004.068/4
dewey-hundreds	000 - Computer science, information, general works
dewey-ones	004 - Computer science
dewey-raw	004.068/4
dewey-search	004.068/4
dewey-sort	14.068 14
dewey-tens	000 - Computer science, information, general works
discipline	Informatik Wirtschaftswissenschaften
format	Book
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isbn	9781599048024
language	English
lccn	2008023191
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owner	DE-703 DE-355 DE-BY-UBR DE-83
owner_facet	DE-703 DE-355 DE-BY-UBR DE-83
physical	XXIX, 466 S. graph. Darst.
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spellingShingle	Chew, Eng K. Gottschalk, Petter 1950- Information technology strategy and management best practices Datenverarbeitung Information technology Management Strategic planning Data processing Management information systems Informationstechnik (DE-588)4026926-7 gnd Strategisches Management (DE-588)4124261-0 gnd
subject_GND	(DE-588)4026926-7 (DE-588)4124261-0
title	Information technology strategy and management best practices
title_auth	Information technology strategy and management best practices
title_exact_search	Information technology strategy and management best practices
title_full	Information technology strategy and management best practices Eng K. Chew ; Petter Gottschalk
title_fullStr	Information technology strategy and management best practices Eng K. Chew ; Petter Gottschalk
title_full_unstemmed	Information technology strategy and management best practices Eng K. Chew ; Petter Gottschalk
title_short	Information technology strategy and management
title_sort	information technology strategy and management best practices
title_sub	best practices
topic	Datenverarbeitung Information technology Management Strategic planning Data processing Management information systems Informationstechnik (DE-588)4026926-7 gnd Strategisches Management (DE-588)4124261-0 gnd
topic_facet	Datenverarbeitung Information technology Management Strategic planning Data processing Management information systems Informationstechnik Strategisches Management
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work_keys_str_mv	AT chewengk informationtechnologystrategyandmanagementbestpractices AT gottschalkpetter informationtechnologystrategyandmanagementbestpractices

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