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Bibliographic Details
Title:Applying knowledge management
techniques for building corporate memories
From: Ian Watson
Person: Watson, Ian
1960-
Verfasser
aut
Main Author: Watson, Ian 1960- (Author)
Format: Electronic eBook
Language:English
Published: Amsterdam Boston Morgan Kaufmann © 2003
Notation:QP 345
Subjects:
Online Access:http://www.sciencedirect.com/science/book/9781558607606
http://www.sciencedirect.com/science/book/9781558607606
https://www.sciencedirect.com/science/book/9781558607606
Summary:The wholesale capture and distribution of knowledge over the last thirty years has created an unprecedented need for organizations to manage their knowledge assets. Knowledge Management (KM) addresses this need by helping an organization to leverage its information resources and knowledge assets by "remembering" and applying its experience. KM involves the acquisition, storage, retrieval, application, generation, and review of the knowledge assets of an organization in a controlled way. Today, organizations are applying KM throughout their systems, from information management to marketing to human resources. Applying Knowledge Management: Techniques for Building Corporate Memories examines why case-based reasoning (CBR) is so well suited for KM. CBR can be used to adapt solutions originally designed to solve problems in the past, to address new problems faced by the organization. This book clearly demonstrates how CBR can be successfully applied to KM problems by presenting several in-depth case-studies. Ian Watson, a well-known researcher in case-based reasoning and author of the introductory book, Applying CBR: Techniques for Enterprise Systems has written this book specifically for IT managers and knowledge management system developers. * Provides 7 real-world applications of knowledge management systems that use case-based reasoning techniques. * Presents the technical information needed to implement a knowledge management system. * Offers insights into the development of commercial KM CBR applications * Includes information on CBR software vendors, CBR consultants and value added resellers
Item Description:Includes bibliographical references and index
Physical Description:1 online resource (xviii, 252 pages) illustrations
ISBN:0585448183
9780585448183
0080499279
9780080499277