Verfügbarkeit: Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience

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Titel:	Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience
Von:	Sandra Zilker, Emanuel Marx, Matthias Stierle, Martin Matzner ; Hawaii International Conference on System Sciences 2022
Person:	Zilker, Sandra Verfasser aut Marx, Emanuel Stierle, Matthias Matzner, Martin
Hauptverfassende:	Zilker, Sandra (VerfasserIn), Marx, Emanuel (VerfasserIn), Stierle, Matthias (VerfasserIn), Matzner, Martin (VerfasserIn)
Format:	Elektronisch Tagungsbericht E-Book
Sprache:	Englisch
Veröffentlicht:	Erlangen ; Nürnberg Friedrich-Alexander-Universität Erlangen-Nürnberg 2022
Medienzugang:	https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-192659 https://d-nb.info/1257431919/34 https://open.fau.de/handle/openfau/19265
Beschreibung:	In: http://hdl.handle.net/10125/79571
Umfang:	1 Online-Ressource

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spelling	Zilker, Sandra Verfasser aut Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience Sandra Zilker, Emanuel Marx, Matthias Stierle, Martin Matzner ; Hawaii International Conference on System Sciences 2022 Erlangen ; Nürnberg Friedrich-Alexander-Universität Erlangen-Nürnberg 2022 1 Online-Ressource txt rdacontent c rdamedia cr rdacarrier In: http://hdl.handle.net/10125/79571 Archivierung/Langzeitarchivierung gewährleistet DE-101 pdager Marx, Emanuel Verfasser aut Stierle, Matthias Verfasser aut Matzner, Martin Verfasser aut Hawaii International Conference on System Sciences 55. 2022 Online (DE-588)1250929466 oth https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-192659 Resolving-System kostenfrei Volltext https://d-nb.info/1257431919/34 Langzeitarchivierung Nationalbibliothek kostenfrei Volltext application/pdf https://open.fau.de/handle/openfau/19265 Verlag kostenfrei Volltext 1\p aepkn 0,99501 20220514 DE-101 https://d-nb.info/provenance/plan#aepkn 2\p aepsg 0,99760 20220514 DE-101 https://d-nb.info/provenance/plan#aepsg 3\p npi 20220513 DE-101 https://d-nb.info/provenance/plan#npi
spellingShingle	Zilker, Sandra Marx, Emanuel Stierle, Matthias Matzner, Martin Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience
title	Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience
title_auth	Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience
title_exact_search	Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience
title_full	Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience Sandra Zilker, Emanuel Marx, Matthias Stierle, Martin Matzner ; Hawaii International Conference on System Sciences 2022
title_fullStr	Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience Sandra Zilker, Emanuel Marx, Matthias Stierle, Martin Matzner ; Hawaii International Conference on System Sciences 2022
title_full_unstemmed	Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience Sandra Zilker, Emanuel Marx, Matthias Stierle, Martin Matzner ; Hawaii International Conference on System Sciences 2022
title_short	Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience
title_sort	process mining for advanced service analytics from process efficiency to customer encounter and experience
url	https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-192659 https://d-nb.info/1257431919/34 https://open.fau.de/handle/openfau/19265
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